Privacy Policy

xBound.ai ("xBound", "we", "us") builds AI-powered GTM engines and internal ops agents for businesses. This policy explains what information we collect through xbound.ai, why we collect it, and what you can do about it. Plain English, no legalese.

Who we are

xBound.ai is operated from Chicago, Illinois, United States. For questions, requests, or complaints, contact justin@xbound.ai.

What we collect

Information you give us directly. When you fill out a form on this site, for example to download the Operator OS playbook or to get in touch, we collect what you enter. That is typically your name, email address, company, and anything you write in a message field.

Information collected automatically. Like most websites, we collect standard technical data when you visit: IP address, browser and device type, referring source, pages viewed, and time on site. We use this for analytics and security.

Website visitor identification. We use a third-party tool called RB2B that attempts to identify individual visitors to this site, including name, company, professional profile, and in some cases a business email address, even if you never fill out a form. It works by matching your device against the vendor's existing data. RB2B performs person-level identification on United States visitors only.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

If you are located outside the United States, you may opt out of the collection of your personal data at https://www.rb2b.com/rb2b-gdpr-opt-out

You can also write to justin@xbound.ai and we will honor your request directly.

If we contacted you first. If you received an email from us that you did not ask for, we obtained your business contact information from public sources and third-party business data providers, such as company websites, public directories, and B2B enrichment tools. Every email we send includes a way to opt out. You can also reply with "remove", or write to justin@xbound.ai, and we will delete your information and stop contacting you.

How we use information

• To respond to you and deliver anything you requested
• To understand who is interested in our work so we can follow up
• To improve this site and our content
• To send you relevant information about what we do, if you asked for it or if you are a business contact who may find it relevant

We do not sell your personal information.

Who we share it with

We use third-party services to run our business, and your information passes through some of them. The ones relevant to this site:

• Lovable (website hosting and analytics)
• RB2B (website visitor identification)
• n8n (routing form submissions)
• ClickUp (where inbound leads are stored)
• Smartlead and Lemlist (email delivery)
• Google Workspace (email and documents)

Each of these is bound by its own terms and privacy commitments. We share information with them so they can perform services for us, not so they can market to you on their own.

We may also disclose information if required by law, or in connection with a sale or transfer of the business.

Cookies and tracking

This site uses cookies and similar technologies for analytics and for the visitor identification described above. You can block or delete cookies in your browser settings. Doing so may affect how parts of the site work.

Your choices

Wherever you live, you can ask us to:

• Tell you what information we hold about you
• Correct it
• Delete it
• Stop contacting you

Email justin@xbound.ai and we will take care of it. We do not require you to live in a particular state or country to make one of these requests, and we will not treat you differently for making one.

Retention

We keep information for as long as it is useful for the purposes described above, and delete it when it is not, or sooner if you ask.

Security

We use reputable vendors and standard safeguards. No system is perfectly secure, and we cannot guarantee absolute security.

Children

This site is intended for business audiences and is not directed at anyone under 18. We do not knowingly collect information from children.

Changes

If we change this policy, we will update the date at the top of this page. Material changes will be noted here.

Contact

justin@xbound.ai